About the Platform

  • How the Infosecurity Online platform works

    Infosecurity Online will be powered by AI technology and use data-driven matchmaking to deliver high-quality, personalised connections for visitors and exhibitors and conference session recommendations.

    Check out the video to find out how the platform works for both visitors and exhibitors.


    Access the Platform

  • FAQs

    As a visitor, how do I attend Infosecurity Online?
    Sign up on the registration page for free admission or upgrade to a Premium Pass to attend the CISO Insight Sessions.

    Once you’ve registered you will receive a get-started email, including a link granting you access to the event platform to update your visitor profile, access exhibitor’s virtual booths, send meeting requests to exhibitors and add sessions to your schedule.

    What data will be visible if I choose to make my profile visible on the platform?
    You job title, company name and product interest areas will be visible to exhibitors on the platform. Your name and email address will not be visible to other users.

    Find out more in the video run through here

    When is the platform open to book meetings and plan my day?
    The platform is open 24/7 for you to browse exhibitors, send meeting invites and plan your schedule.

    When do the meetings and conference sessions take place?
    Conference sessions, meetings and speed networking will only take place on the 20th, 21st and 22nd of October from 09:00-18:00 BST.

    Can I interact with the speakers during the conference sessions?
    Yes, some sessions will include live Q+A. Simply submit your questions to the presenter during the session.

    Will I be able to watch the sessions on demand after the event?
    Yes, the conference sessions will be available on demand for you to view in the platform until 6th November. All you’ll need to do is login.

    As a Visitor, can I see who else is attending and connect with them?
    No, Visitors can search products, companies and sessions but won’t have access to meet or connect with other visitors.

    How do I book meetings?
    As Visitor, once you have narrowed down your search results, you can click on the 'ID card' to view further information about the contact and request a meeting with them. Click 'request meeting' to proceed to the booking page.

    Will my contact details be made available to people I have confirmed meetings with?
    Your contact details will be made available to contacts you have confirmed a meeting with shortly before the online event.

    What do I do if my meeting partner did not show up for our video meeting?
    If your meeting partner did not show up to your video meeting then please let the team know via Live Chat, Telephone or Email as soon as possible. The team will endeavour to get in touch with your meeting partner to see if the meeting can be re-arranged for another convenient time during the online event. Additionally, please note that you will have access to your confirmed meeting partners contacts details if you wish to reach out to them. You can find these in your personal meeting schedule on the ‘My Schedule’ page.

    Can I participate on my phone?
    Yes, the environment is mobile friendly. However, we would always recommend accessing on desktop for the maximum experience.
    Tech tips
    To get the most out of Infosecurity Online, here are a few tips and tricks to ensure you have the best possible online event experience:

    • Check your internet connection is stable and the speed measures a minimum of 56.6kbps
    • Enable and connect your speakers or use a headset
    • When entering video or walk-in meetings, grant permission to allow your browser to access your microphone and camera.
    • Ensure you’ve installed the latest browser version
    • Google Chrome and Microsoft Edge are the recommended browsers to use

    If you have questions or require additional technical support, please get in touch with our helpful team on via phone or email.

    Email:  team@infosecurity-online.com