Event Information

• Badges & Passes - Information on how to order and collect your badges and passes for onsite. Please note all contractors must now register in advance for access during build up & breakdown.
• Exhibition Timetable – Provides information of the build up, show open and breakdown dates and times.
• Exhibitor Catering
  • Please note that the venue regulations states that all food and beverages (including alcohol) to be consumed or given away from stands MUST be purchased from the in-house caterer. 
• Health & Safety - Please ensure you read this section so that you understand all of the risks and safety procedures involved in anything you plan to do onsite.

• Security - Tips on how to keep your stand safe during the build up, show open and breakdown.
• Shell Scheme, Pavilions & Package Stands – Full details of the stand and package you have selected and what you need to do to have a successful exhibition.
• Stand Build Regulations – This section contains information about the rules and regulations for designing your stand and participating at the event. Please be aware of the following:
  • Rigging – there are changes to the rigging regulations this year, please ensure you read these.
  • Double deck structures are not permitted.

Please click here for the full breakdown of 2024 stand regulations.

• Traffic – ExCeL London are introducing Voyage Control for the management of vehicle access to the lorry way for loading and unloading during build up and breakdown.  You will therefore need to ensure you book a slot through the system.  Please click here for more information
• Venue & General Information – Detailed information on the venue including the address and other specific details you may find useful.
• Your Tasks & Order Deadlines - A list of all the order forms and deadlines dates to help you complete these in a timely manner. Please pay attention to when deadlines are and where possible try to place your orders in time to receive early bird rates when applicable.

WARNING: Unsolicited Marketing Communications

It has come to our attention that our customers are increasingly being targeted by companies claiming to supply exhibitor/visitor/participant lists and details relating to our events and products at a cost.  Be vigilant – this data is likely fraudulent.  If you receive any such unsolicited offers, please do not respond unless you have checked with us first.

RX does NOT sell or pass your data to any third party without your permission.

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*Please note: Shell Scheme Exhibitors have access to the hall on Monday 3rd June.  If you require access prior to this date, please email Infosec Operations.

All stand-fitting & construction must be completed by 1200hrs on Monday 3rd June to help ensure that the aisle carpet can be laid on time and the cleaning team have enough time to ensure that the show is cleared and ready for show open. 

Please ensure that all empty boxes, storage crates, ladders, unused stand fitting materials, pallets etc are removed from the aisles by midday on Monday 3rd June.  Any items left in the aisles after this time will be removed by the official lifting supplier and a 100% surcharge will apply for the removal and storage of these items.  

You must ensure that all stand build and dressing can be completed within the hours laid out in the Exhibition Timetable. 

Shell Scheme Stands

• Stands should be manned and operational until 1600hrs on Thursday 6th June.  Exhibit material and equipment cannot be removed from the exhibition before this time.
• All items must be removed from shell scheme stands by 2000hrs on Thursday 6th June.

Space Only Stands

• Stands should be manned and operational until 1600hrs on Thursday 6th June.  Exhibit material and equipment cannot be removed from the exhibition before this time.
• The electrical supply to stands will be switched off at 1630hrs on Thursday 6th June.  If temporary power for dismantling is required, this must be ordered with the official contractor, GES.
• Dismantling may not start until 1730hrs on Thursday 6th June.  Therefore, contractors will not be permitted to enter the halls until this time.
• Any exhibitor leaving any exhibits and personal effects at the end of the show do so at their own risk.  It is recommended that you make suitable arrangements with the Show Security or DSV.
• Halls must be clear of exhibitors, stand contractors and stand fittings including waste material by 1600hrs on Friday 7th June. Exhibitors will be charged for any carpet tape or stand construction materials left by them or their contractors.

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Exhibitor Personnel Badges

Build-up

Exhibitor Personnel Badges can be ordered online through the Exhibitor Portal. It is the responsibility of the Main Stand Holder to order and register badges for each person that will be working on the stand during the show as Exhibitor Badges are non-transferrable. If accessing the halls during build-up or breakdown please make sure you have your exhibitor badge ready (either printed or on your phone). Please note: access to the venue during build-up and break-down periods is subject to persons wearing appropriate PPE; see the Site Rules here for further detail.

Show open

All exhibitor passes must be requested in advance of the show to avoid delays on opening morning. Exhibitors will be also be able to use their eBadge to scan themselves in and pick up their badges later. The data collected from the submission of this form is shared with relevant parties involved in the organisation of Infosecurity Europe. For further information please view our Privacy Policy here.

Contractor Badges - Build and Breakdown

Before arriving onsite please ensure that you and your team have received, read and understood the site rules - a copy can be downloaded here.

At Infosecurity Europe 2024 we now need all contractors who are coming onsite for build or breakdown to register their details and complete the site induction before they will be allowed into the exhibition halls. You will receive an e-badge once you have completed the process which you will need to use as access into the halls for build and breakdown each day. 

Contractor Registration is now live and every contractor coming onsite for build or breakdown should follow the below instructions to register themselves and complete the site induction before arriving onsite. Please share this information with all contractors coming onsite for build and break down. 

Before coming onsite:

1. Scan the QR code below with your mobile phone, or alternatively use this link.

2. Fill in the registration form and review the site rules.

3. Press ‘Submit’ to generate your email confirmation which is valid for build and breakdown.

4. Save the email to your phone to take onsite with you.

Onsite:

1. When you arrive onsite show your confirmation to security who will check your email and then let you in to the exhibition halls. This will be done every day you enter the exhibition halls so make sure you have your conformation easily accessible.

To avoid delays we strongly recommend you complete your registration in advance.

The data collected from contractor registration is shared with relevant parties involved in the organisation of Infosecurity Europe. For more information please view our Privacy Policy. 

Please note:

• Contractor e-badges are NOT valid to gain entry to the exhibition halls during the show-open period.
• Access to the venue during build-up and break-down periods is subject to persons wearing appropriate PPE; see the Site Rules for further detail. 

Maintenance Badges 

Under no circumstances will maintenance work be permitted on stands during the exhibition open hours. If at any time during the exhibition open days you need to carry out maintenance work on your stand after the exhibition has closed please apply to the organisers by 14:00 hrs on the same day.

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Infosecurity Europe 2024 is committed to promoting sustainability in exhibitions and we continually work with venues, suppliers and contractors to reduce the impact our activities have on the environment.

RX has signed up to the Net Zero Carbon Events pledge with the aim of achieving zero emissions by 2040. To help us reach our goal we have produced a sustainability charter, guided by the UN Sustainable Development Goals which will direct our considerations as to the ways in which our events are organised.

With the charter in mind we have created an Exhibitor Sustainability Checklist which you can utilise in the planning of your participation at Infosecurity Europe 2024.

• Download Exhibitor Checklist here

We are also pleased to announce the below sustainable initiatives that you can participate in at the event:

• Water refill stations 
• Prominent recycling bins across show floor

For more Information:

• RELX Sustainability
• Venue Sustainability

If you have any ideas or suggestions regarding sustainability at our events then please do not hesitate to contact us.

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